I am a Physician and I know a thing or two about Professionalism in a Practice. In this regard, Dr. Budig and staff get an A+. I called in, in pain and the first compliment is to Jo at the front desk in that she worked with me in evaluating my insurance plan and finding a way to get me into their schedule right away. She emailed me all the required forms so that I could fill them out online and therefore when I arrived everything was ready to go and approved. The next compliment goes to Sharan, who assisted Dr. Budig. Sharan did a great job taking fabulous care of me, helping me know what to expect. She was fast, efficient and very well organized. So the greatest compliment goes to Dr. Budig. As a Microsurgeon myself, I also work through an Operating Microscope. Dr. Budig explained the procedure to me and made me feel extremely at ease and well informed. During the root canal, Sharan anticipated what the Doctor needed and had it ready for him even before he asked for it. This made the total procedure time much shorter. The anesthetic allowed me to be very comfortable and have no pain. I have nothing but the highest compliments for the entire staff and it is my understanding that this is way they treat everyone which explains why the office is so busy with highly satisfied patients. You can certainly add my name to this list.
I just wanted to recognize your entire staff for their kindness, professionalism, and unique ability to make a root canal a pleasant experience! Like most people, I am always apprehensive about any type of dental treatment. From the minute you walk through the door, everyone makes it a priority to put you at ease. Jo was welcoming, Kayla was wonderful, and Dr. Budig did an excellent job explaining what would happen (and why!). Plus, the entire procedure was pain free! I also very much appreciated Dr. Budig personally calling to check on me later in the evening. Thank you for such a high quality of care! I will most definitely recommend your office in the future!
Dr. Budig, A special word of thanks and appreciation for a job well done by you and your staff. Admittedly, I began my first root canal procedure with some apprehension. Should I really believe all those "no pain" comments on your website? I can now say I am a believer. Apart from the noise of the drill and some slight vibrations, there was no pain at all! In fact, in my case, there has been absolutely no pain even after the numbing wore off - and I am at day two. Obviously, a root canal is not something one stands in line to get, but I would have no problem should ever I need another one. Thanks again for your excellent and professional work.
Very easy visit, was very happy with Dr Budig and his staff. Super nice people and relaxing atmosphere. A root canal is never something anyone looks forward to, but the people at Apex Endodontics made it as easy as possible and PAIN FREE! Great job guys, and thanks a bunch!
I am 55 years old and still afraid to go to the Dentist. Dr.Budig and his staff were completely focused on my well being, treatment and care. Dr. Budig, through a thorough pretreatment examination, discovered it was not the tooth I thought giving me the trouble but the one next to it. My treatment was totally painless. Dr. Budig, his wonderful staff, beautiful facility, and state of the art equipment have shown me a whole new level of dental care. Dr. Budig has gained my complete confidence.